pillow knowledge
Pillow Faqs

Author:枕头网   Time:2012-9-6 8:36:18

                                                                 Pillow Faqs



AROMATHERAPY HERBS ~ How do herbs help my aches, pain, stress, & emotions?
Herbs have been used medicinally for thousands of years. Our Herbal Blends not only smell wonderful & feature aromatherapy benefits, but each have their own special healing properties. For additional information on all 21 herbs & spices we use in our blends, please see TLC Herbal Blends.

FLAX ~ Why did you choose flaxseed as the main filler in your therapy pillows?
We chose to use 100% USA grown, golden flaxseed instead of MUCH less expensive, more common fillers for several reasons: Not only is flax neutral in odor, but it also possesses superior heat absorption & retention qualities. As the seeds cool down, they produce moist heat! This unique thermal property is due to flaxs high oil content (30-40%) - which is much greater than that of corn, rice, or most other grains & seed. Where most grain products tend to emit a cooked food smell after heating, & eventually lose their ability to retain heat as the water cooks out of them, flaxseed can be warmed again & again, & the seeds smooth surface wont crack or crumble, even under repeated heating & cooling. Flax is also extremely pliable. As the seeds are very tiny & conform naturally to the body, they provide therapeutic compression with a weight & feeling almost liquid-like in nature. Lastly, golden flax blend sweetly with herbs. So for all these reasons, we believe golden flaxseed is WORTH the additional cost, & is the perfect filler for our high quality, herbal therapy pillows!

ULTRA-SUEDE ~ Why did you choose ultra-suede as the fabric cover for your pillows?
Ultra-suede is a wonderfully resilient, uncomplicated, yet luxurious modern fabric! We liked the fact that it is one of the easiest fabrics to keep clean, & is very stain resistant. Amazingly, ultra-suede also breathes just like cotton, allowing for efficient heating & cooling of our pillows inner contents. And lastly, it just feels so incredibly soft against the skin - like brushed, suede silk. To view our color choices, please see Ultra-Suede Colors.

EMBROIDERY OPTIONS ~ Can I have my pillow embroidered in any color, & will you put art work or a company logo on it, in addition to a name?
Yes! There is a min. $6.00 up charge, but we are happy to accommodate most any request, providing we have the thread color available, the art in our data base, & permission or authorization to use your logo. Simply call us or tell us what you want in the information box at checkout. An ADDITIONAL UP CHARGE may be applied for extra art or logos (determined on an individual basis), but we are glad to use any thread color you like, if we have it on hand. Otherwise, we use a white satin thread, which shows up well on all of our fabric colors. NOTE: NFL & most other team logos are copyrighted, & we are not permitted to use those images at this time. . . To view our great selection of font styles, please see Embroidery Fonts.

FRAGRANCE INTENSITY ~ Will my pillows fragrance continue to remain this strong?
Due to the fact that we order & mix our herbs & spices in very small quantities to insure freshness, the intensity of your pillows aroma may be strong initially. We have found the aromas tend to taper a bit after several warmings, & then remain fairly consistent for many months of use thereafter.

FRAGRANCE LONGEVITY ~ How often can I re-heat my pillow without it losing its scent?
Your pillow may be re-heated hundreds of times before its herbal aroma will start to diminish. At that point you might consider ordering a new pillow, or simply refresh yours with new herbs & spices. If you are heating your pillow several times a day, it should stay fragrant for approximately 6 months to a year. If you plan on heating & using your pillow only occasionally, you can look forward to enjoying its lovely scent much longer. To best prolong the scent of your TLC herbal therapy pillow, we recommend you securely seal & store it in its original plastic bag between each use.

HERB REFRESH PACS ~ Can I re-order herbs & spices to renew my pillows scent?
Yes, you can! Herb Refresh Pacs are available to any TLC customer. You simply open your pillows Velcro seal, & pour the fresh herbs & spices into your pillow. Very easy & cost-effective! Please email us if you own a TLC pillow & wish to renew its fragrance & herbal therapy benefits.

ADJUSTING PILLOW FIRMNESS: ~ I ordered one of your small bolsters & would prefer it to be a little less firm for my personal comfort. May I pour out some of its inner contents without harming the integrity of the pillow?
Of course! One of the unique features that sets TLC pillows apart from our competition is that every pillow is designed with a secure, Velcro seal, which allows them to be opened & then resealed easily. So not only can new, fresh herbs be added at any time, but personal comfort levels may also be obtained by adding or subtracting your pillows inner fill contents!

HERB FREE ~ Im sensitive to smells. Can I order my therapy pillow without any herbs?
Certainly! We are happy to fill your pillow with flax only. You will still benefit from the weight of your therapy pillow, plus its cold, or moist heat; just not the additional aromatherapy & healing benefits our herbal blends provide. Simpy select FLAXSEED ONLY in your pillows Herbal Blend selection box when ordering.

HEATING INSTRUCTIONS ~ Do I need to take special precautions when heating my pillow?
Although ultra-suede is a fiber with style, comfort, & easy cleaning benefits, it is still a synthetic, & may be damaged if overheating occurs. Excessive heat may also cause the natural, internal contents to burn or lose their aroma properties; so it is very important that you read & follow the heating instructions included with your pillow! We have found that overheating rarely occurs when heating in a microwave with a turntable. However, if your microwave does not feature a turntable, please be sure to follow the non-turntable heating instructions to keep your pillow looking new. (It is simply a matter of resifting & folding your pillow every minute or so to avoid hot spots) Make sure your pillow clears the inner walls of your microwave as it rotates, & always check for food or grease spills on the glass plate, as these can generate hot spots which may potentially cause your pillow contents to burn or fabric to melt. This is a very important travel tip when heating your TLC pillow in publicly used microwaves! PLEASE NOTE: A TLC PILLOW THAT HAS BEEN DAMAGED BY OVER HEATING, MICROWAVE HOT SPOTS, OR BY IMPROPERLY HEATING IN A CONVENTIONAL OVEN OR ANY OTHER NON-RECOMMENDED HEATING ELEMENT CAN NOT BE REPLACED, OR REFUNDED.

HEATING IN CROCK POT ~ I do not own a microwave. Can I heat your aromatherapy pillows in my crock pot?
Yes! We understand that some people simply do not like, nor use microwaves. No problem! As long as you do not turn the heat up past 300 degrees, it is perfectly safe & acceptable to heat our pillows in a crock pot without concerns of burning the contents or fabric. However, depending upon the size & weight of your pillow, it may take up to an hour to achieve desired warmth, & do check on & turn your pillow over every 15 minutes or so in order to heat inner contents evenly.

HEATING TIMES ~ How many minutes do I heat my TLC pillow in the microwave?
Your TLC herbal therapy pillow will come with individual heating & cooling instructions. Depending on the size of your pillow & the wattage of your microwave, it will be anywhere from 30 seconds to 5 minutes. Note: All of our pillows have been tested in a 1000 watt microwave oven. The higher wattage your microwave is, the less time will be required to heat your pillow for maximum comfort & stress relief. If your microwave is more or less powerful than 1000 watts, we recommend adding or subtracting in 20 second increments until you are content with the warmth produced by your pillow.

RE-HEATING PILLOW ~ How long will my pillow stay warm?
Our larger pillows will hold warmth for up to 45 minutes - for hours if kept under warm bed covers! When your pillow starts to cool, reheat it for no more than approximately 1/2 of the original time indicated, as the core of its inner contents will still be holding heat, although you may not be feeling it as much. By re-warming for only 1/2 of the original minutes indicated on your pillows individual heating instructions, you will avoid burning the inner contents, as well as experiencing the discomfort of your therapy pillow feeling too warm on your skin initially. Sometimes, all it takes is resifting the inner flax & herb contents to make it feel warm again, prior to re-heating.

MOIST HEAT THERAPY ~ What are the therapeutic advantages of moist heat vs dry heat?
Moist heat generated from the flaxseed in your pillow produces a slight steaming action, & permeates your skin more quickly than dry heat. This results in immediate relief of aching joints & muscles. In some cases, it has been proven even more effective than aspirin or ibuprofen for providing fast & long lasting pain relief! Moist heat has also proven superior to dry heat because it actually increases circulation, thereby speeding recovery! This is accomplished by its ability to help usher in fresh blood cells, while assisting in flushing out unnecessary body wastes that hinder healing. Moist heat also gets deeper into tissues than ordinary dry heat, & this also helps to accelerate soft tissue repair, increase blood flow, decrease muscle spasms & pain, & to ultimately speed up the entire healing process! In addition to moist heat generated by the flax in your herbal therapy pillow, very lightly misting its cover with water, prior to heating, will produce additional steaming benefits. Note: be sure to use a very light mist so that your pillows cover doesnt get saturated with water, which could adversely affect its inner herb & flax contents.

COLD THERAPY ~ Can I chill my herbal therapy pillow to use on sprains or for migraines?
Yes, most definitely! Chilled pillows, when used as cold compresses, increase circulation & oxygenation of surrounding tissues, & help to speed healing. They are very effective not only for sprains & migraine relief, but also work great for cooling sunburn, fever, hot flashes, inflammation, eye strain, nerve pain, bruises, or post operative healing. Our therapy pillows are more user friendly than rigid, cold gel packs, as they tend to hug the body for effective, yet comfortable relief. Also, the feeling of coldness they give off is deep, yet soothing - not sharp or painful, like a typical gel pack. An added bonus - no gooey leaks! Your pillow may be placed in a sealed plastic bag & chilled in your freezer for 1 or 2 hours. It will then stay cool for app. 30 minutes, depending on its size. PLEASE NOTE: You may choose to keep our smaller flax pacs chilled at all times, as they are great for boo boos, bumps, bruises, sprains, minor emergencies, etc. If so, we encourage you to keep your pillow in its original plastic bag, & then placed in a second bag, or sealed plastic container - otherwise you risk moisture being introduced into your pillow. Over a period of time, this can weaken the potency of the herbs within, & cause the flax shells to become hard & cakey.

TLC ADVANTAGE ~ Is there an advantage to using a TLC pillow over my electric heat pad?
Absolutely! It has recently come to light that traditional heating pads, which generate electrical currents, can produce negative, undesirable results in the human body. Also, besides the advantages of moist, soothing heat versus dry heat generated by most heating pads, we love the idea of no cord or electrical outlet to be concerned with. That means no fire hazard while you are sleeping, which certainly helps with peace of mind! Plus, most new heating pads will turn themselves off after an hour or so. Weve found our larger pillows retain much of their warmth under cozy covers for hours! With the addition of soothing weight to comfort tired, sore bodies, the ability to conform snugly to any area of the body, plus their portability & ease of use anywhere, any time - we feel our herbal therapy pillows outperform electric heating pads, hands down! Theres just no comparison!

CARE & CLEANING ~ How do I clean & care for my TLC pillow?
NEVER place your TLC herbal therapy pillow in water! It may be easily spot cleaned by wiping it with a slightly damp cloth & a few drops of mild soap, but avoid too much water, as you dont wish to get the inner contents wet. Another method we like is shampooing it with a small dab of foam based dry shampoo. Lastly, you may empty your pillow of its contents, turn inside out, brush off remainling flax & herbs, gently wash & dry by hand or machine, then refill your pillow using a wide mouthed funnel. This method, however, is not applicable for baffled designs, & is obviously a bit more involved. Washable T-Covers are available to protect your pillow as well ~ but the beauty of Ultra-Suede is that it does spot clean so easily, & this is what we do with our personal pillows!

Also ~ your pillow will retain its scent longer if stored in a plastic bag between uses, & always place it in a sealed plastic bag prior to placing it in the freezer. Do not stretch excessively. Although our pillows are sewn with a rugged triple stitch, it is conceivable that treated roughly enough, a tear could occur. And lastly, be sure that your pillows sturdy Velcro seal is locked securely at all times to avoid content spillage.

INFANT/CHILD SAFETY ~ Are there any considerations when using a pillow on my child?
Many of our pillows make wonderful Mothers Helpers, & have been used with much success! Our herbal therapy pillows can help soothe a colicky baby, as well as an infant or child experiencing any sort of pain or discomfort. Please be advised: ALWAYS TEST A HEATED PILLOW ON YOURSELF BEFORE PLACING ON OR UNDER YOUR CHILD, & TO AVOID ACCIDENTAL SUFFOCATION, USE EXTREME CAUTION WHEN LEAVING AN INFANT UNATTENDED WITH AN UNPROTECTED PILLOW IN A BASSINET OR CRIB!

PET SAFETY ~ May I order any herbal blend in my pets heating pad?
In researching the safety of herbs - we have been careful to omit any in our Dog Blend known to have harmful side effects on canines, should indigestion accidentally occur. For reference however, the following herbs should be avoided when considering ANY natural alternative involving your pet: Pennyroyal, Tea Tree Oil, Comfrey, White Willow Bark, Ma Huang, Wormwood, Garlic, Mistletow, Chaparral, Feverfew, Lobelia, Meadowsweet, & Alfalfa.

When ordering a pillow for your cat, we recommend our Cat Blend, as some of our herbs do contain natural salicylates, which may possibly be harmful if ingested by felines. And although it would be very unusual for a cat to chew through its pillow, wed prefer to stay on the side of caution.

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